Donohoo Auto Is Proud to Be a KultureCity Certified Sensory Inclusive Location

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At Donohoo Auto, we believe every guest deserves a comfortable, welcoming, and stress-free experience. That is why we are proud to partner with KultureCity to make our dealership, programs, and events more sensory inclusive for customers and guests with sensory needs.

Through this partnership, Donohoo Auto has taken meaningful steps to better support individuals who may experience sensory sensitivities or sensory overload. This includes guests with autism, dementia, PTSD, anxiety, and other conditions that can make busy or noisy environments feel overwhelming.

A More Comfortable Dealership Experience

Car shopping can involve bright lights, conversations, movement, sounds, and other activity that may be difficult for some guests. Our KultureCity certification helps our team recognize sensory needs and respond with patience, understanding, and care.

As part of the certification process, Donohoo Auto staff completed training developed by leading medical professionals. This training helps our team better understand how to identify signs of sensory overload and how to assist guests who may need additional support during their visit.

Sensory Bags Available for Guests

To help create a more accommodating experience, sensory bags are available at Donohoo Auto for guests who may feel overwhelmed while visiting the dealership.

Each sensory bag may include helpful tools such as:

Noise-canceling headphones
Fidget tools
Verbal cue cards
Weighted lap pads

These resources are designed to help guests feel more comfortable, supported, and in control of their experience.

Making Car Shopping More Inclusive

Our goal is simple: to make Donohoo Auto a place where every guest feels welcome. Whether you are shopping for your next vehicle, visiting for an event, or stopping by with family, our team is here to help create a positive experience for everyone.

We are honored to partner with KultureCity and continue building a dealership experience that is more inclusive, more understanding, and more accessible for all.